A drug dealer has denied injecting his girlfriend with a cocktail of drugs and hiding her body after she overdosed. I had declined their insurance as my own coverage was more than sufficient. They finally switched their name to Turo because it's under "new management". Do you agree with Turo’s star rating? I got denied to rent with turo. Car sharing marketplace Turo has teamed up with Kiva to offer interest-free loans to Black people and folks from traditionally underserved communities to buy cars and then share them on Turo. Book instantly Kyle’s Bentley Continental GTC for $440/day on Turo today! It was never deposited. | Read 6,381-6,400 Reviews out of 7,896 The valet attendant seemed confused by the question and was unable to help either. Turo works exactly the way you’d think it would: you search for cars at your destination and dates until you find something you like. Turo was able to get ahold of the owner immediately after the car broke down and advised me that he had denied that the car had any issues when he rented it to me, so it was important that I was able to show that he knowingly gave me car in not-so-great condition. | 5,479 people have already reviewed Turo. Turo decided to open a claim and come after me for close to $1500. I have rented from you all before, and now I am being denied for no reason?!? Check out what 8,021 people have written so far, and share your own experience. Your personal carrier will than drop you like a hot potato when they learn you did Turo without getting a commercial policy. I sent a message to customer service and they advised that they have to take additional steps to verify my identity and for me to send a picture of my license, a picture of myself holing my license and a picture of my debit card. That is really interesting. Some experiences can be better then others but overall even if you dont have the best experisnce , turo is very accessible and always ready to make sure everything met your needs If you wish that your prior post be removed, submit a notarized letter. Turo will demand proof that you presented the claim to YOUR insurance carrier, and that they DENIED the claim. You may be able to resolve some of those issues on your own. The car owner was utterly unreasonable and tried to blame me for scratches that were already on the car and try to charge me absurd cleaning charges. See the list of common account issues below that may be preventing you from booking. Turo has the right to deny access to or to remove users at any time for any reason. Would You Like to Convert It Into Review? Ask them to return the … I just would like a call from a manager & get this resolved!! I was hit by another vehicle while in a turo car. When I first listed my cars on Turo and GetAround I simply added the new vehicles to my personal insurance policy. It got damaged, and MasterCard rejected my claim. I was told it would be deposited into my account within 5 to 7 business days. This amount is usually at least 2x if not 3x or 4x what they paid me. After renting a car that had a part fail and the owner agreed it was no fault of mine. I had no idea why I was denied; I was perplexed and a felt a little slighted. On top of that, appears he put a bad tank of gas in. Explore the highways and byways of Aurora in Bikram’s Honda Pilot on Turo, where you can book the perfect car for your next adventure, courtesy of local hosts. Turo review from Los Angeles, California rated 2.5/5.0: I was attempting to rent a car in Los Angeles. Per Turo policy, mentioned in our previous email, we are not able or obligated to release the details of our review process. Note that contacting us more than once about the same issue won’t result in a faster response. list of notifications and what they mean. Explore the highways and byways of Denver in Nathan’s Audi Q5 on Turo, where you can book the perfect car for your next adventure, courtesy of local hosts. Once you read the email we sent or review the issue (following one of the article links above), you’ll know whether the issue can be resolved. If you’re a Turo host who wants to offer delivery, you must get approved to drive. I suggest boycot on Turo… If you contact us about a final decision we’ve already made, we won’t be able to change that decision. If you’re not able to book a car, you may be able to resolve the issue on your own by doing these key things: Check the inbox and spam folder for the email address tied to your Turo account to see if you’re unable to book a car because of one of the issues below. Saimah's Experience 633 views. Getting paid ★ Earnings and payment Requesting reimbursements from your guests Reimbursement tool Anyone had experience with Turo specifically? Look for a notification that explains the issue or gives you instructions. Turo denied my claim even though I've been paying for their standard level insurance that supposedly comes with zero out-of-pocket expense for damages. No accidents and no tickets for more than 15 years. I am waiting for a VALID response from a manager to discuss this more thoroughly! It took me almost 7 weeks to get my damages paid for. Unfortunately their customer support is a nightmare. Saimah's Experience 444 views. First it was a tech screen via phone, which was fairly straightforward. You may be able to resolve some of those issues on your own. Turo's customer service is … instructions for paying an account balance. Thank you, A pissed off customer. Same thing is happening to me now...I have asked them to clarify what exactly the problem is and they just keep sending the same automated response with no reasoning. Turo was able to get ahold of the owner immediately after the car broke down and advised me that he had denied that the car had any issues when he rented it to me, so it was important that I was able to show that he knowingly gave me car in not-so-great condition. Tesla Model X is selling above $75,000.00 ( approximately $80,000.00) and for that reason, I'm saddened to inform you that it will not be eligible for listing, the reason being that the current insurance policy that Turo has won't be able to cover for that car (and Turo doesn't have any other policies to better cover for the Tesla X model). Very easily resolved if they would learn to xommunicate by phone or email, that are not able obligated! The company using consumer ratings with latest reviews 200 out of my account within 5 to business! 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