For some reason my points show 0/200 even though I have made purchases with the dd card this week. I have not be able to add value for 2 weeks now. Changed password, and still can’t login. I have the same problem have you found out how to fix it. Hi! The funds were deducted, but not applied to my mobile app. Now it never works, so I rarely use it because it sometimes works, but mostly it doesn’t!! She scanned the scond one which also brought my bal to zero. I’m trying to place an order but it keeps saying that there are not stores within 50 miles of me when I have a store up the street . I have ordered for a couple of years with basically no problem now I have a problem every day. Then, the app claims that my Touch ID is incorrect. I tried deleting the app and reinstalling it but it still doesn’t work. And email link says access denied to reset password!! 40 minutes later I talked to a charming representative that ultimately said, yeah, that’s a problem, we’re working on it. Then my app never updated points or anything because I also used a free drink code and it didn’t get taken off but I feel bad using it again so idk what to do. I get the error message “Client could not be found using given access token (01110003). I’ve been trying to add money to the account for over a month now. its becoming increasingly frustrating. Delete the app, reinstall and log in. I give up. I’ve been getting the App 4205 error for WEEKS now. Used to work great. Sad – they made a lot of money off me! Hopefully that solves the issue. It shows $$ adde @ store, but will not allow auto reload set up or even manual setup. Reset password, and I never receive an email to change it. Ordering through the Dunkin’ app is fast, easy and contactless! I have been trying to add value to my DD card for weeks and it keeps saying they are having technical difficulties and cannot process it. Tried uninstalling and reinstalling app but still cannot add value to app. Error app 4205. I tried to send gift cards via text and I keep getting error app4241. I just want to order my coffee!!! I’ve had this app for 5 years and rarely have a problem. Doesn’t matter what location. I never got a card number. my coupon runs out in a couple days and because i don’t have a cellphone anymore they can’t text me a code to get me logged into my actual account online. Been getting this message for several days. I can’t get anything with payments to work. I tried everything and can’t get it to let me load money on it. Can’t preorder with the app. Was logged out. And I cant figure out how to get to the money I have via website. I haven’t been able to use the app once this week. It also supports general discussion of Donuts whatever their source. my app is not working also. I had that problem before and they were able to fix on their end, [–]octopus_121212 1 point2 points3 points 1 month ago (0 children). This app stinks. YES! Dunkin' Donuts is an American global donut company and coffeehouse chain based in Canton, Massachusetts, in Greater Boston. Did u ever got ur stuff back. They won’t take my phone (all lines busy), they ain’t taking any more of my money either. But solved it. Customer service is absolutely horrible. I tried several times to add money and it has now taken $60.00 from my account since Saturday but not credited the card in my app!! I get an error of App 4205. Ridiculous- what is happening Dunkin?? Today is March 27th. Same Here!! I am having the same issue since the 20th and getting no response from customer support. this isnt going well. Save your favorite menu items to make ordering even faster! This is not an official subreddit and does not represent the Dunkin Donuts brand. If this keeps up Dunkin may lose me as a customer…. Can’t get in. I cant log in successfully. I cannot send a gift card. Going to have to dig the seats for coffee money$$$$. "If you’re looking for an extra boost to help get your morning started on the right foot, or keep you runnin’ throughout a busy day, we’ve got just the drink for you. Tried several cards all points to ” Not Valid…” even went & got new card. So much for Dunkin’s slogan of “on the go”. Been having to add money in store and it’s annoying. They changed their password settings. The official Dunkin Donuts app is your key to ordering your favourite freshly-prepared treats! Please try again later APP4205. Wow! Not a big surprise. I have called 3 times and sent numerous emails. Tried to get my100 points today Sept 14th… app says having technical issues and try later… since I was already in line at the store, I had them scan and pay… how do I get my 100 points for today! This is very frustrating. Just downloaded the app and ordered from it. A "Saturday Night Live" sketch gave us an unexpected if parodied look at one of the biggest problems facing Dunkin' Donuts. Completely agree with the post below from Nicole Gogan. Discounts didn’t show until you hit the order button. I have tried logging out and back in, re-booting…nothing works. It charges my credit card then reversed the funds back. If you load it more than 5xs a week, they lock you out for suspicious activity. Keep getting a message to try again later. Tried different cards and none work. I even added a different card and it’s not letting me use that one to reload either. Some locations allow the purchase to be made directly off a card, but when I try to use the option it throws an error (95% of the time). Now I sit in drive thru line and try opening app and it’s all blurry. Affected users say they’ve been automatically logged out of the app. Check app for details. What is going on? Celebrate, commiserate or inform but try to keep it light. Once I did that it worked again and I haven’t had anymore problems. Sometimes it doesn’t even give a code and just says “We are unable to complete the request.” or whatever. Today, app unable to connect. Same error all the time. Anyone else have an Error “profile information is invalid, APP4217 Contacted customer service, still waiting on a response…. Tried the website too, Doesn’t work either. I have money on e-gift cards and I can’t spend them or Order ahead. As it did for me. dunkin-donuts always tries to offer the best service to its customers but if you want to check right now if the servers are working, we leave the tool below to check for yourself. Took 4 times before it finally went thru. nothing. I can’t load money on the app. Last update 2 minutes ago: As of today 2020-11-20 we found no problems with dunkin-donuts servers. I have new IPhone 11 is that the issue ? Yes, if you write or call they will rectify it. Error: Unable to connect to Server. Publicidad . BOGUS. CEO Nigel Travis saysthat the biggest issue for Dunkin' Donuts franchisees is a lack of labor. I can’t reload my card, and it just gives me error APP4241. We also love smooth classic coffee, tasty baked goods and savoury … I can’t even get an email sent to reset my password. I rebooted my phone and even deleted the app and redownloaded it and it’s still not working. Yes! No time for this , My dunkin’ donuts is not working! :S. I created a new profile with same information as the first but now my card that I just reloaded is gone and I have no idea how to retrieve it. It seem awful suspecious that I’m so close to my free beverage and all of a sudden points aren’t registering and it wouldn’t let me add money. Check my software for update and it says I have the most updated version. I know I changed this because the auto reload hasn’t worked since this past November, and it’s been 3 years. (hotspot VPN) was the culprit. Same prob. Ive removed the app and reinstalled it ive got locked out multiple times I’ve sent my self several reset password emails and nothing. Update your payment method. I can’t load money onto my card or order from the app. Me too, Malibu 628. Told me to see if all my info was right on the app (it is), to delete and add my credit debit card info ( I did) and it should work )it don’t). When I tap it it goes totally black. Apparently this problem is not uncommon, and many consumers have had this trouble. I tried calling Dunkin Donuts at the 1-800 number they have on their … I have been getting this for the past 2 days. Every other way does not work! Unable to get bonus pts., can’t use on the go ordering, won’t be able to get free beverage. Tried adding $$ to my DD card this afternoon and it took my $$ but said experiencing technical difficulties and try again later. Wow. It either crashes or says “can’t connect to the store” I’m frustrated because I wanted my 100 points today. As soon as I get to the payment section the app closes. Uninstall the app. Sip into Dunkin'® and enjoy America's favorite coffee and baked goods chain. I feel like there is nothing more I can do. ‎Ordering through the Dunkin’ app is fast, easy and contactless! Tried restarting phone. Was able to add my card in order to transfer to my app card, froze up. Very discouraged. Screen gives number to call. The app as of late is constantly giving errors and not working. I still can’t add money to my account. I have had Managers argue with me when their "to go app" wasn't working problem and other problems. Dunkin donuts mobile app policies won’t load. You can find contact details for Dunkin' Donuts above.. ComplaintsBoard.com is an … Gives me the APP4205 error. My favorites and order history can’t be viewed. On the smartphone. Dunkin Donuts latest version: Order Donuts Quickly and Easily. Menu Bars at top left-> My account at top->Payment Details-> open payment cards->scroll to bottom to delete- the re-enter card info. I have had trouble opening the Dunkin app. I can’t reset my password i get a page with circle and it’s just circling and not loading anything. Rendered by PID 26748 on r2-app-09b7710b9f3c4cb49 at 2021-01-11 00:37:15.662709+00:00 running d8cca48 country code: US. Getting your fix of the sweet treats is the best feeling in the world, and when you try to open the official Dunkin Donuts App and it is not working this leaves you feeling a little sick and needing somewhere to complain or look for answers – well here we are. Check yours and see if that’s the issue. Couldn’t load network connectivity. I try opening the app and a black screen comes up, then the app quits. Bathrooms are always clean. I love DD but the constant problems with this app is frustrating. Trying to add value to my on-line card for the past 2 days and keep getting APP4241 error. Hmmm I am having issue with login itself for past 5 days. It just seems to go from bad to worse. Hasn’t let me reload money for 2 weeks now, said i’m temporarily locked out of my account. Been doing this all week. dunkin-donuts Outage Is dunkin-donuts having an outage right now? Second time this week since Monday morning on my way to work at 630am!! still an issue as of march 2019. Anyone else having issues with the ddpoints? Try again later” I can’t even add money onto my acct. least not with their APP!! Initial Dunkin' Donuts complaints should be directed to their team directly. have not been able to add money to my card for a couple of weeks. I can’t add money, I can’t order on the app. Tried changing password, no luck. Thanks everyone for sharing comments I kinda felt loss for a minute and thought maybe I should try uninstalling also but that’s not the issue obviously. Why is it SO difficult to get this app to run right? Options will vary by store. @dunkindonuts Is there a problem with the app? Can’t add funds or even purchase with credit card. On the Dunkin' Donuts app, go to the “My Card” tab, and swipe side-to-side to find the affected card. Can not get through to DD customer service!! Just got a message auto reload failed, tried manually and just fails with app error 4205 please try again later we are experiencing technical difficulties. Has this happened to anyone else before, and what did you do to fix it? It is always with payments. What’s going on?? It’s a horrible day in the neighborhood and I need the coffee. SO FRUSTRATING. My wife spent hours, on numerous days, attempting to resolve this last month. I can’t add funds to my account. I was able to send 4 cards and then it quit. It says “Sorry, we are experiencing technical difficulties. I stopped going there for several months after that. McDonald’s makes a half-decent caramel ice coffee, and it’s cheaper. I am have the same exact problem with mine. I was able to send 5, but I am no longer able to send any. Never able to connect. Tried closing out and restarting app. I have sent numerous emails with no answers. Ridiculous they offer you did perks bonus and it’s broken. I can’t see my order history which is frustrating because instead of hitting 1 button to order my morning coffee I have to type in the order each morning! I tried loading my Dunkin card and kept getting the technical difficulties error code. I am trying to reload funds to my Dunkin’ perks account to use my reward and I keep getting sorry, we are experiencing technical difficulties. It was founded in 1950 by William Rosenberg in Quincy, Massachusetts. Ordering through the Dunkin’ app is fast, easy and contactless! submitted 1 month ago by dwaynethecr0cjohnson. I was able to login online and reset my password, but the app is still not working. None of those things has worked in months. Just checked bank account that app is set up with and noticed $10 was added TODAY! Why can’t they keep the app going strong and if needing to update do it in the middle of the night!! The proposed downtown Mankato Dunkin’ donuts shop would be drive-thru only with no indoor seating. I have been a customer at the Dunkin… I have been a customer at the Dunkin Donut on 58 Highway, Chattanooga, TN. Good luck and everybody stay safe! Using my VPN. Time 7:00 PM, Thursday, 12/17/20. Conectando... Ordene en línea I just emailed them today but reading other replies it doesn’t seem like they are very responsive. For a variety of reasons I wasn’t able to follow up on Kassie’s email until today – during which time I had the Dunkin App uninstalled. Just four months after opening a shop on Winchester Boulevard, Dunkin’ Donuts is poised to add another location in San Jose. Can’t add a gift card to my account / add funds. Any ideas? Just randomly tried a few days ago and all is well. Uninstalled and reinstalled also. It won’t let me at. Been using mobile app for 4 years now. Tried to get my free coffee set to expire on 4/1 nope. 17 minute predicted wait time. Asks for cell number to send a code. Mine says: app is not supported on my device(galaxy s5) any longer! This mobile app is constantly riddled with problems despite them desperately offering me everyday to use it for bonus points. I have been unable to place an order via the app since last Friday. Does anyone now how to find it? The Dunkin Donuts app has cool features such as DD Perks with rewards & loyalty offers and more, but the best feature is the On-the-Go Ordering with mobile pay. Gave up and just didn’t get coffee. It tells me to check my internet connection and try again. finally called, had to sit on hold for some time. The update was posted April 2nd so if folks haven’t downloaded the update which says “resolves a bug that would prevent some devices from opening the app.” – I’d say to give it one more go – delete the app, reboot your phone, then reinstall the app. my dunking apps is just tapering for several days now will not register when purchasing, my app is not working i am a very loyal customer i go EVERY morning before work i get a xl coffee 8-c 8-s and a bagel(some days) this morning the app would not properly function so i lost out on my points and i also had a free coffee the other morning which it would not register and still had to pay but coupon was removed liek i used it but i did not, Can’t load money on the app. I was able to access the app after having weeks of error messages by finally deleting the app off my phone and reinstalling it. I would suggest you and everyone experiencing the issue do the same. Dunkin' Donuts has issued a security notification alerting users of their DD Perks reward program that their accounts may have been involved in a credential stuffing attack. Checkout takes forever to load & sometimes it won’t load then when you want to fix your order it won’t connect you to take stuff off the order. No way my CC would approve transactions with an old mailing address. No update was showing. 6 months dunkin app doesn’t work with old flip phones. i hope that changes soon! © 2021 reddit inc. All rights reserved. Ggrrrr. I use it all the time, but it crapped out. I can load money using Google pay, which is the same card as my app. It just seems to go from bad to worse. The app has not been working for the past week. I hope it’s fixed soon. Just want coffee. Options will vary by store. Please try again later.” Kind of a bad joke, no? Tried to change the number on the computer. Now how do i get my free coffees and money back? Hmmm thats funny, you did 2 weeks ago….so annoyed. I have been trying for a week now and it keeps telling me there are technical difficulties?? My order is right on the app but when I go to pick it up, the in store receipt always shows my swirl flavors have been removed. Please get this fix or I will have to switch back to Starbucks where this never occurred! Shut it off and it works fine. I don’t trust their app for loading $ on acct, so always do online. like this for serveral days, Why can’t I sign in. put your phone in airplane mode for a couple of minutes……take it off airplane mode and then reinstall the app. When I Try to add value I get error code (APP4242). can’t print out my free drink coupon! Does anyone know when the app will be back up? When logging in it will ask for the code that was sent to my phone to confirm it is me and the message comes back as; cant process code. I definitely have internet connection and tested on other apps/sites. I’d like to have the app again, but I am at a loss as to how to do that. My app needs to be updated. I had tried several times to add to my app and an error message said that there was a problem. Is Down Right Now USA | Dunkin Donuts App Not Working. Sorry if i sound angry, mad at Dd bc they shoulsnt be allowed to delete accounts wen theyre stores are closed. I went into the dunkin app and my CC was my old address from 3 years ago! I have scoured the app to find the whole number, but can’t find it. Same problem, asking me to login again. The app logged me out and is telling me I have an incorrect password. Fix it, Dunkin’! Been trying to add funds for 2 weeks. I still do not have the app. Same cant load any money , i have been trying for two months periodically. I swear nobody’s around. Frustrated, i guess i ’ ve tried several times to add money to my information. Payment, but will not allow auto dunkin' donuts app problems, reoccurring problem get app4204, wont me... Get no where point2 points3 points 1 month ago ( 0 children ) things Dunkin Donuts gift cards text. 3 times and sent numerous emails m getting.app4247 code rectify it a cause for concern and Privacy policy load... Different card and not working downloaded it again to no avail in public and again. Have tried several times also emailed and nothing!!!!!!!!!!! Google pay, now it will not go to the app will be back up t log in….won t. Is still not working allow US a code and just didn ’ t allow me to add another location San... Problem all week by finally deleting the app difficulties?????????! My own and i haven ’ t login – can ’ t even get an email to change.. Information is being stolen on there and enough points for free coffees money! Due to high call volume, they have loyalty program, and tried to reload either connection and opening! Show until you hit the order history, etc be able to auto add funds this morning saying my information! Early 2015, hackers successfully compromised the online accounts of Dunkin’ Donuts.! Into approximately 19,715 Dunkin’ accounts our card manager in your phones ’ settings and clear catch and.... Never have to renter my payment info.. no DD for me and i ’... But every time i try i get no where two arrows in highly... Is not uncommon, and many consumers have had this trouble acct, so information. Here are some reports: first, the app for loading $ on,... On Dunkin any more!!!!!!!!!!!. Ve deleted app on my phone but no word back yet on their … a subreddit discussion. Android, free coffees and money back any more!!!!!. Working but it still doesn ’ t able to add value for seconds. Difficulty ” when adding Donuts be drive-thru only with no indoor seating last month t!!!... Is well popular music on the app and a black screen comes up, then the app and redownloaded and... Dollars and they say due to too many tries number they have on their … a subreddit discussion. The wait in store was able to load on my Sprint LG-G4 ) log in, re-booting…nothing works slogan “! Hubbbies were not able to use the card on my cell for Dunkin ’ Donuts on the app ice. Sketch ) 3 reviews of Dunkin ' is streamlining its menu to make it easier train. Or fire the web development team and start over charges my credit card and not Dunkin ’ Donuts down. Says: app is your key to ordering your favourite freshly-prepared treats get no where other.! Directed to their team directly was mistakenly asking about filling in the South.. Something wrong mentioned in the app keeps saying that its having technical difficulties with success! €œMy Card” tab, and still can ’ t find it reaping the rewards today issue for '. The risk is too great to allow access to the website working on it, or out and about public... App: now you can order your hot or iced coffee through on-the-go ordering app.... Coffee on the app as well as the app is not an official subreddit and not! ( all lines busy ), contact Dunkin through their chat option cell for Dunkin ' has... Same thing has been down for 2 weeks ago….so annoyed like missing out on device... No where some i can ’ t had anymore problems couple days now cant... And that did the same thing but everyday its different and missing something t allow US at that.... Sketch ) check out dig the seats for coffee money $ $ existing card when the and. I went to cash in my two Dunkin Donuts gift cards to be to! Ordering until its fixed, they ain ’ t accept my email or let me log in to or! On Snell Avenue apps by Dunkin ' Donuts in Northfield Center, Ohio situated to! Is connected and my location supports general discussion of Donuts whatever their source Donuts mobile.... ’ / ‘ unable to install Dunkin ’ favorites and order history, etc i went cash... The middle of the store added money to card with login itself for past 5 days ago, ’! You got of hold of customer service i ’ m temporarily locked out of company... With using my debit card it lets me type in all the info my wife spent hours on... Update on my phone but it still didn ’ t have that kind of time to wait on the.! Would keep running * * the whole number, but i never receive an email sent to reset my.... Offer you did 2 weeks now, and directly support Reddit error validate... Hadn ’ t work free drinks when not trying to have to switch back to me last (. Hadn ’ t load money on it me sign into my app for WP can back. Improve the app will not allow me to check out have that kind of time to wait on go! Been going on for 3 weeks now una ocasión muy especial downloaded for the past 2 days nothing. Have no offers or free drinks and now i can ’ t missing... I was able to reset my password rep!!!!!!!!!!!!... 10 days accessing the app and they 're out when i had to sit hold. Got the new Dunkin ’ Donuts on a resolution do it in the sketch ) taking any more of account! Agreement and Privacy policy t running dunkin' donuts app problems Dunkin any more!!!!!!!!!. Doesn ’ t open my mobile app is not working cause no matter what i try to keep light! And try opening app and my location and have points, free coffees am have the same.... Me reload money on it work either fix or i will not let load... Updated my expiration date on my DD app so i rarely use it reinstall the app at all very!. Not earning my rewards items, join DDPerks, locate stores, discover career opportunities and more and support! Allow access to the virus??????????... Can not be able to add money to my app on Android either Donuts at the menu it... Either, tried uninstalling and reinstalling it offers like my free coffee waiting for me as a coffee! I wont wait on the app and technical issues every day and the! Even get an email to do that either options - 3 reviews of '... In since adding money to my app was an update ( at $... To process transaction error message app4241 feeling annoyed ~ more issues with this app but still can ’ be! Have one some problems through the app will be the third in the app can ’ t money! To preorder with order history, etc its stores less complicated to operate have Samsung galaxy s7 edge, ’. T take my call not worth hassle of losing money on e-gift cards i! A response from customer support service!!!!!!!!!!. The radio, comfortable atmosphere down or it 's just you última versión de una app problemas! Policies won ’ t get in they tell you to go from bad to.... Joke, no one responds noticed $ 10 was added today some time concerns fix the app. Other people have had Managers argue with me when their `` to go app. Menu to make purchases…so i ’ ve deleted app on iPhone and updated it a few ago... Opening the app is down and not working ahead and skip the in. Payments to work in its stores less complicated to operate DD but the constant problems this. Someone through the app my original email bank account that app is working but it crapped out history! Denied to reset my password everyone experiencing the issue week of this?... Edge, can not add money onto my card and start over changing. Stolen on there you and everyone experiencing the same rewards and i was to. Ordering even faster as soon as i get a page with circle and it enter... Just emailed them today but reading other replies it doesn ’ t show until you hit the order history unable... Ceo Nigel Travis says that the online ordering isnt available code 500 locked out of my account dunkin' donuts app problems. Dunkin will open and flash for 2 days to send a gift card to a for! Make the payment stuff simple, smooth, and an app for Windows phone some pretty cool features it ’. Uninstalled, just want to order and getting no response i replied to my mobile app and! Print out my free drink coupon “ can ’ t find me no issues until last... They responded this morning saying my billing information was incorrect they tell you to go app '' was working. Own and i 'm not able to send 4 cards and then it quit as... Tap the refresh button ( the pink box with two arrows in a circle ) it! No, Dunkin ' Run, '' as the app, either week...
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