Marketing funds are for rewarding loyalty to members using TimberTech Building Products’ materials. Overburden means it is a non-integral part of the roof, like a welcome mat, a table and chairs, or a planter box. Compare real TimberTech samples to get a better sense of color, style, and material. All products manufactured by TimberTech Building Products are eligible to earn marketing funds for the TimberTech Loyalty Rewards Program. The color and finish of TimberTech Pavers may weather over time. All Rights Reserved. View the Warranty and Care information for TimberTech Decking and Railing products. It’s also a good idea to test the cleaner on a scrap piece or inconspicuous area of the deck to make sure it doesn’t harm the surface. While it is possible to paint TimberTech railing, the protective capstock on the railing is designed to resist any foreign material from sticking to it. You should always follow local building codes. Our best-in-class warranties. Scratching is an issue with all deck materials. Real projects. Simply log onto AZEKDirect.com, click the “Invoice Tracker” button, and fill out our Request for Reimbursement Form. On May 29 th 2012 Shelley McCune, a warranty specialist with TimberTech requested that we send pictures and receipts for the boards. You also have the option to opt-out of these cookies. Click on the “Bill of Materials” icon in the toolbar to view and print the list when you’ve completed your design. Yes. The TimberTech Glass Channel kits include a top and bottom aluminum channel, rubber gaskets, and fasteners required to attach the channels to our composite railing. When taking specific photos illustrating the problem area(s), consider: TimberTech AZEK products provide a 50-Year Limited Fade and Stain Warranty and a Limited Lifetime Residential Warranty. I had a 500 plus sq foot deck under construction and the delivered boards from TimberTech had mold, irregular finish plus the finish was flaking off where the pattern was irregular. But opting out of some of these cookies may have an effect on your browsing experience. Yes, the TimberTech Paver system is designed to resurface existing concrete. We do offer a glass channel kit that allows for the installation of glass infill with TimberTech railings, including Classic Composite Series, Reserve, Contemporary Rail, Builder Rail, and Impression Rail Express. Please note that the materials list does not include substructure material such as beams and joists; your contractor will be able to provide the most accurate estimates for these materials. These products generally deteriorate concrete, and may void their warranty. This will enable you to receive funds you have earned as quickly as possible so you can continue to grow your benefits and your business. It’s also designed to use with TimberTech’s Concealoc® (hidden) fastener to provide a fastener-less appearance, has a great slip-resistant texture, and is offered in five beautiful colors. When properly installed with the specified pitch, the Combo Bracket or Joist Cover channels water away from the house and out of the Combo Bracket or Joist Cover. Yes, you can install TimberTech deck boards yourself. Additional information may be requested and supplied after registration is complete. TimberTech recommends that all designs be reviewed by a licensed architect, engineer or local building official before installation We believe in beautiful homes — and that includes the planet. These cookies do not store any personal information. Search for a contractor near you who can install TimberTech products. For TimberTech AZEK decking, use a stiff, natural fiber brush to clean the boards; for TimberTech Pro and Edge decking, use a medium-to-stiff nylon brush. In some markets, TimberTech Pavers are classified as “overburden” because they are less than 10 lbs. We recommend using protective plastic, rubber, or felt leg pads on furniture and other items to help protect the surface of your deck. Gate kits are available in Black or White, both with black hardware. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. You can reset your password from the ‘Reset Password’ link next to the Password Field. Marketing funds can be earned by submitting invoices. TimberTech Edge Decking Warranty Trex. Yes. Color can have an effect on this, but testing shows that TimberTech Pavers get about as warm as composite lumber. Be sure to follow all recommended guidelines for installing TimberTech Decking. These packs are used with TimberTech Rail packs to build the rail section that goes between posts. In those cases, the fire code typically does not apply. Yes, under certain conditions. We manufacture all products to be highly resistant to mold and other damage from moisture. CONCEALoc Hidden Fasteners can also be installed with a pneumatic installation tool available through TigerClaw/FastenMaster. Well, you are not alone. Complete, easy-to-follow instructions come with your DrySpace purchase or you can refer to our Installation Help Guide. TimberTech Rail can be cleaned using a soft white cloth with warm water and mild soap, followed by a thorough rinse. Azek, which owned by Timbertech offers a basically identical warranty however their fade and stain warranty is good for 30-years. It is within this tool where invoices are submitted, approved, and filed for easy access. I am having problems with my TimberTech deck also. timbertech.com | 4 TIMBERTECH FADE AND STAIN WARRANTY – TERRAIN, TROPICAL AND LEGACY COLLECTIONS 25-Year Limited Residential Statement of Warranty: This warranty is given to either (1) the original residential purchaser or (2) the owner(s) of the property at the time of installation, if different from the original purchaser (collectively hereinafter “Purchaser”), of (Common straight edges are a builder’s level, board, broom handle, etc.). Warranty Documents - Other Expand TimberTech 2016 Garantia do Produto (Português) TimberTech 2016 Garantia de Producto (Español) TimberTech 2016 Product Garantie (Nederlands) Explore deck design, lock in your budget, and learn about the right product for you. Chomp Gutter cleaner also works great on TimberTech Rail. These cookies will be stored in your browser only with your consent. Also worth noting is Timbertech has a better warranty than Trex by 5 years which in some cases may counteract the very slight benefit of Trex. Timbertech vs Trex: Warranty Both companies provide their customers a 25-year limited warranty. An internet connection is required to use either version of Deck Designer and a slower internet connection can cause additional delays in load times. Additional details may be requested dependant upon the nature of the product claim. Therefore, most paints will typically not adhere well to the railing components and TimberTech cannot guarantee the performance of paint, stain, or other materials applied to the product. TimberTech Rail Warranty (French Canadian) TimberTech PRO-Fade & Stain Warranty-French Canadian.pdf. When a deck is installed using the proper gapping requirements between planks and DrySpace is installed with the proper pitch, dirt and debris are able to fall through and be channeled out of the DrySpace panels and through the optional gutter, which helps keep your space below clean and dry. We recommend consulting with a local contractor and check local building codes for requirements and best practices. Backed by an industry-best Lifetime Limited Product Warranty and our 50-Year Limited Fade & Stain Warranty. Its purpose is to protect the membrane and create a pathway for water to escape to the drains. ft. gun pail with stainless clips and collated carbon steel screws. Commercial applications are not supported by our testing today. No. These products may leave a white residue which can be cleaned using the cleaning guidelines above. And we back that up with unprecedented warranties. TimberTech EDGE products offer a 25-Year Limited Fade and Stain Warranty and a 25-Year Residential Product Warranty. TimberTech Pavers are not recommended for indoor use. Our cladding is meant to be decorative and is not designed to keep moisture out. If mold occurs on the surface of TimberTech decking, it does not penetrate through the deck board. We have tested our lighting and transformer together, and we are confident in their performance. Because curving/bending is performed by customers on their own or by third-party fabricators, TimberTech cannot guarantee the integrity or performance of such applications, including the potential effect to the products’ structural rigidity, aesthetics or other product attributes. Some negative reviews on Decks.com report that greasy spots on the decking are hard to remove and that power washing damages the deck finish. Standard and Permeable Pavers can be used for low-volume, low-speed vehicular traffic such as driveways and parking lots. For more information on sourcing products internationally, please contact us. The Secure Mount Post is adjustable and accommodates 36’’ and 42’’ railings. Under “Settings”, in the toolbar to change the graphics preset from “Fantastic” to “Good”. Lastly, our minimalist metal railing offers a more subdued style for a timeless look. Yes, in order to view the status of your warranty claim, you will be required to submit the following: Warranty claims may be initiated by filling out a claim form. To maintain the 5-Year Warranty for TimberTech Lighting, our LED Lighting products must be installed using the TimberTech Transformer or PowerPack. TimberTech AZEK products do not require pre-drilling. In some situations, power washing alone may not provide optimal results. Installation guides are available for reference. The ability to use the TimberTech Pavers system on a flat roof is dependent on individual city codes. Yes, any angle up to 45 degrees can be achieved. Read the more details regarding current TimberTech warranties. ft. and 1000 sq. This is to help avoid splitting the board and screw shearing. When did you purchase the home and was the deck recently done. All of our collections are low-maintenance and durable with a 25-year warranty. Do not use caulk to fasten TimberTech boards or to seal between any of our boards. Fire regulations and codes continue to evolve in the building industry. Neither requires frequent application of environmentally harmful paint, sealers, and stains. Go to the Loyalty Rewards Sign Up page to get started. All logos, trademarks, and registered trademarks are the property of CPG International LLC and/or their respective owners. Yes, TimberTech decking can be installed in cold weather, but the installation requirements may change a bit depending on the temperature. Photos are required to resolve any claim. See how others have transformed their outdoor spaces. At a minimum, we recommend 10 download and 3 upload for an ideal experience. No. Yes, our decking can be installed in any temperature. You will receive an automated response to the supplied email address, which will identify your claim number. Unlike concrete, products containing rock salt and ice melt with calcium chloride may be used on TimberTech Pavers without fear of harming the pavers. Occasionally saving the project and reopening can also relieve the issue. DO NOT USE Solvent-based cleaners such as Goof Off, Graffiti Remover, Nail Polish Remover, or similar products on TimberTech Rail. We believe a deck should stand the test of time. Resetting your password will require access to the email associated with your account. You can also use soap and water or an all-purpose cleaner such as Chomp® gutter cleaner, Zep 505®, Simple Green®, or Krud Kutter®. We also use third-party cookies that help us analyze and understand how you use this website. 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